Federal Trade Commission Raises Alarm About “Secret Shopper” Scam

The Federal Trade Commission keeps a close eye on scams aimed at deceiving consumers. On May 16, 2018, the law enforcement agency’s website posted an update about a “secret shopper” scam that the FTC is seeing more often:

“Scammers need a good story to get to your wallet. Once they find one that works, they use it again and again. One of their old favorites brings together fake checks and secret shopping, and we’ve been hearing a lot about it lately.

“Here’s how it starts. You get a check in the mail with a job offer as a secret shopper. You deposit the check and see the funds in your account a few days later, and the bank even tells you the check has cleared.

“Now you’re off to the store you’ve been asked to shop at and report back on, often a Walmart. Your first assignment is to test the in-store money transfer service, like Western Union or MoneyGram, by sending some of the money you deposited. Or you might be told to use the money to buy reloadable cards or gift cards, such as iTunes cards. You’re instructed to send pictures of the cards or to give the numbers on the cards.

“Fast forward days or weeks to the unhappy ending. The bank finds out the check you deposited is a fake, which means you’re on the hook for all that money. How does that even happen? Well, banks must make funds from deposited checks available within days, but uncovering a fake check can take weeks. By the time you try to get the money back from the money transfer service, the scammers are long gone, and they’ve taken all the money off the gift cards, too. (By the way, money orders and cashier’s checks can be faked, too.)

“The moral of the story? If anyone ever asks you to deposit a check and then wire or send money in any way, you can bet it’s a scam. No matter what they tell you.”

Consumers who want to avoid the latest rip-offs can sign up for free scam alerts from the FTC at FTC.gov/Scams. And keep an eye on the Online Lenders Alliance’s consumer tips webpage, where we curate the best of what we’re seeing on consumer financial news you can use.

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