Consumers
How to report fraud, file a complaint and consumer tips
The Online Lenders Alliance
Founded in 2005, the Online Lenders Alliance (OLA) is the first trade association in FinTech. The growing online lending industry is providing consumers with more options, and OLA represents a diverse group of innovative companies dedicated to serving the millions of Americans who seek access to credit to meet their financial needs. OLA members are not only required to be compliant with all applicable laws and regulations, they also abide by an extensive set of Best Practices to ensure that customers are fully informed and fairly treated.
Resources
Convenient Loans
for Hard-Working Americans
When Americans need secure and convenient loans, Online Lenders Alliance members take pride in helping out those who need it.
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News
Online Lenders Alliance Highlights Year-Round Efforts to Combat Scams and Fraud in Online Lending for National Consumer Protection Week
-Consumers Seeking Online Loans Should Know the Signs of Scams and Fraud, Look For OLA Seal, and Use OLA’s Consumer Hotline To Report Issues- ARLINGTON,…
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Online Lenders Alliance Statement on Legislation Introduced to Cap Credit Card Interest Rates
ARLINGTON, Va. (February 6, 2024)—After Senators Josh Hawley (R-Mo.) and Bernie Sanders (I-Vt.) introduced legislation to cap annual interest rates on credit cards at 10…
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New Online Lenders Alliance Research Finds That Consumers Continue to Rely on Alternative Providers For Small Dollar Credit, Even When They May Have Options At Their Bank or Credit Union
ARLINGTON, Va. (February 5, 2025)—The Online Lenders Alliance (OLA) today released its latest batch of survey data, covering the entirety of 2024, which revealed that…
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Online Lenders Alliance Comment on Treasury Secretary Scott Bessent’s Designation to Serve as Acting Director of Consumer Financial Protection Bureau
ARLINGTON, Va. (February 3, 2025)—Following President Donald Trump’s announcement designating Treasury Secretary Scott Bessent as Acting Director of the Consumer Financial Protection Bureau, Online Lenders…
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