OLA curated several state factsheets (AZ, CA, HI, IA, IL, NE, NM, NV, TX, WI) that provide data around consumers and financial services during COVID-19.
From the data, it is clear that a vast majority of consumers in each state believe that nonprime consumers should have access to credit, and consumers have rarely submitted complaints about personal loans during the pandemic. Most of the data is state-specific and is sourced from the CFPB, Center for the New Middle Class, Morning Consult, and OLA.